We mainly handle business data; however, this may include personal data. We are also happy to deal with individuals. We collect the following data: Names, email addresses, telephone numbers, and addresses.
We collect personal data via our contact form, quotation form, and directly from you via email or telephone.
We request consent from all prospective customers and individuals making enquiries to process personal data beyond 30 days. Without consent personal data will be deleted after 30 days. For customers we keep personal data under legitimate interest as we provide support to all of our projects. However, you may request otherwise.
We store personal data in our customer database. Our processing consists of searching for your data via your business data and we use your data to communicate with you.
We may communicate with you for the following reasons: to discuss potential projects, to discuss ongoing projects, to provide support, occasionally marketing of services you may genuinely be interested in, occasionally for a chat just to say hello, occasionally to check our data is accurate and update it if needed.
We don't automatically profile personal data or maintain any email marketing lists. We may delete personal data if required to maintain accurate and up to date data.
Occasionally we may need to share personal data with a third party, such as a domain or hosting provider. Normally, this is for support. In these cases and any other case where we need to share personal data with anyone we will only do so with consent. We never share personal data unless it is absolutely necessary.
All communication with our password protected database is encrypted. Only company directors have access to this database via their own password protected account. Any personal data sent via our website is encrypted.
The right to be informed.
The right of access.
The right to rectification.
The right to erasure.
The right to restrict processing.
The right to data portability.
The right not to be subject to automated decision-making including profiling.
The right to complain to https://ico.org.uk
Our data protection officer is Harry LeCarpentier you can contact him or any of our team to discuss your personal data or to exercise your rights above by using our contact form.
For further information regarding your personal data and how we process it please contact us. For more information on your rights and the law regarding personal data please see https://ico.org.uk